Refund Policy

Returns & Refunds

30-Day Return Guarantee

Eligible purchases can be returned within 30 days of delivery. Here is how it works, start to finish.

What Qualifies

Time window30 days from delivery
ConditionUnworn, unwashed, tags & packaging intact
Custom jerseys (name & number)Not returnable unless defective or wrong

Items must be in the same condition you received them. Because custom name and number printing is made to order, those jerseys are final sale except where the item is defective or we sent the wrong one.

Start a Return

Email elitesportsjerseys@outlook.com with your order number and a photo of the item. We confirm within 1–2 business days and send the return steps. Please do not send items back without our confirmation.

Refunds

Once we receive and inspect the return, the refund goes to your original payment method within 5–7 business days. Bank or card processing on top of that is outside our control. Original shipping is refunded only when the item arrived defective or wrong.

Wrong, Defective, or Lost in Transit

If we sent the wrong item or it arrived damaged, we cover the return shipping and send a replacement or full refund at your choice. If you added Shipping Protection & Return Guarantee at checkout, transit loss or damage is covered under that guarantee. Without it, lost or damaged parcels are reviewed case by case against the carrier's outcome.

Cancel Before Dispatch

Orders can be cancelled for a full refund any time before they leave our warehouse. Once dispatched, the standard return window above applies.

Questions about a return? Email elitesportsjerseys@outlook.com with your order number — we answer within 1–2 business days.
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